PacketiX VPN 2.0 Manual Chapter 7 Installing PacketiX VPN Server 2.0 7.2 Installing to Windows and Configuring the Default Settings

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7.2 Installing to Windows and Configuring the Default Settings

This section describes how to install PacketiX VPN Server to an operating system with Windows 2000 or later. This assumes that in the Windows operating system, no extra application software is installed after performing a clean install of the system. This also assumes that the Windows function for blocking communication to TCP/IP ports from the outside (firewall function) is disabled.

7.2.1 Selecting the Installation Mode

As described in 「3.2 Operating Modes」, PacketiX VPN Server can be operated in either service mode or user mode. When configuring VPN Server for use as part of an everyday operation system, we recommend installing PacketiX VPN Server in service mode. The installer for the Windows version of VPN Server installs the VPN Server program to the system in service mode.

7.2.2 Installation Procedure Using the Installer

Preparing the Installer File

The installation of the Windows version of PacketiX VPN Server is very easy as it is almost completely performed automatically. To install VPN Server, use any of the following methods to obtain the Windows installer file.

  • When PacketiX VPN Server 2.0 is purchased as a product, the installer file is distributed on a CD-ROM. Place the CD-ROM on the CD-ROM drive of the computer and select the executable file to install the Windows version of VPN Server.
  • You can also download the latest VPN Server installer file from the SoftEther Corporation website (http://www.softether.com/). We recommend checking the above website for the latest version of VPN Server even if you have the CD-ROM with the installer file. If you signed a maintenance contract with a partner supporting PacketiX VPN 2.0, please contact your partner representative in advance and check whether the latest version can be installed.
  • If you received the latest version of VPN Server on a CD-ROM or as electronic files from your partner using PacketiX VPN 2.0, install the software using those files.

The VPN Server Windows version installer file is an executable file with the name vpnserver-build-number-win32-x86.exe. At the time of writing this manual, the installer file of the latest build is vpnserver-5070-rtm-win32-x86.exe.

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Figure 7-2-1 VPN Server Installer

Starting the Installer

Start the installer by double-clicking the VPN Server installer file. The Windows Installer-based installer starts automatically. Using the installation wizard, you can select the name of the installation directory. (By default, the program is installed to Program Files\PacketiX VPN Server on the system drive.) The VPN Server process writes large log files to the installation directory, so we recommend selecting an area on the hard drive that has high transfer rate and a large amount of unused space.

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Figure 7-2-2 Specifying the VPN Server Installation Directory

During the installation, the end-user license agreement may be displayed. Please thoroughly read the agreement. If you agree to the terms and conditions, the installation continues.

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Figure 7-2-3 VPN Server End-User License Agreement

The installer automatically registers the PacketiX VPN Server system service and sets the program to automatically start in background mode at Windows startup.

7.2.3 Optimizing the TCP/IP Communication Settings

The window for optimizing the TCP/IP communication settings may be displayed during installation of VPN Server.

 

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Figure 7-2-4 Changing the TCP/IP Communication Settings

The TCP/IP communication settings optimization function can be used to perform the following.

  • Using a TCP/IP send/receive window buffer size of 64 KB or more by means of the window scaling option can improve the communication speed over a broadband line.
  • The buffer size of the Windows AFD service can be rewritten to a value for high-speed communication.

However, there are reports that enabling the TCP/IP window scaling option can create unstable communication or completely block communication through a firewall device, such as some transparent proxies. These problems seem to occur with older versions of firewall devices on a network that do not support the window scaling option. If, after optimizing the TCP/IP communication settings, TCP/IP communication becomes unstable, you can restore the optimized TCP/IP communication settings to their original settings. To restore the optimized TCP/IP communication settings (and use the default values of the operating system), we recommend clicking [Start] > [PacketiX VPN Server] > [TCP Communication Optimization Utility], and then changing the [TCP Incoming Window Size] and [TCP Outgoing Window Size] values to [Use OS Default Value].

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Figure 7-2-5 Restoring the TCP/IP Communication Settings to the Default Values of the Operating System

7.2.4 Precautions After Installation

When installation of the Windows version of VPN Server is completed, the PacketiX VPN Server service is already running in the background on the Windows system. Normally, the computer does not have to be restarted after installation of the program. However, if you expect to use the local bridge function while using a network adapter that supports hardware offloading, as described in 「3.6.10 Points to Note when Local Bridging in Windows」, we recommend that you restart the computer.

To check whether the VPN Server installer properly installed the PacketiX VPN Server service to the Windows system, click [Control Panel] > [Administrative Tools] > [Services], and check that [PacketiX VPN Server] is displayed on the list of services.

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Figure 7-2-6 Completion of VPN Server Installer

7.2.5 Managing VPN Server with VPN Server Manager

VPN Server Manager

After VPN Server is installed, the program can be properly configured and the VPN client computers can be provided with the function that allows the program to operate as a VPN server.

PacketiX VPN Server Manager can be used on Windows to manage VPN Server. For information about the detailed management method, please refer to 「Chapter 3 PacketiX VPN Server 2.0 Manual」.

Start VPN Server Manager, which is installed at the same time as the Windows version of VPN Server, connect to [localhost] (the host itself) on the server window, and configure the default settings.

To configure or manage the Linux or other Unix version of VPN Server, you can also use the Windows version of VPN Server Manager from a remote computer. For information about manually installing VPN Server Manager on a computer without VPN Server installed, please refer to 「2.4.4 Installing VPN Server Manager Alone」.

Default Settings of VPN Server Manager

When VPN Server Manager is started for first time, nothing is registered to the [PacketiX VPN Server Connection Settings] list on the startup window.

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Figure 7-2-7 VPN Server Manager

To create a connection setting, click [Create New Setting] and specify the host name, port number, and other information of VPN Server to which to establish a management connection. Once a connection setting is registered, it is displayed the next time VPN Server Manager is started.

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Figure 7-2-8 Window for Creating a Connection Setting

After creating a connection setting, double-click that connection setting to try to connect to VPN Server.

7.2.6 Managing with vpncmd

You can also use the command line-based vpncmd software to configure and manage VPN Server. This is helpful in cases where VPN Server is installed to a Linux or other Unix operating system and a separate Windows computer is not available locally, therefore VPN Server Manager cannot be used. In this case, you can use vpncmd to configure the default settings. You can also use vpncmd to configure the settings on the Windows version of VPN Server. For information about detailed vpncmd operations, please refer to 「Chapter 6 Command Line Management Utility Manual」.

SoftEther Corporation recommends using VPN Server Manager on a Windows computer to configure and manage VPN Server and using vpncmd as a supplemental management utility for automating simple repetitive tasks.

7.2.7 Starting and Stopping Service

The installer for the Windows version of VPN Server automatically installs the PacketiX VPN Server service. This service continually operates while Windows is running, and it automatically shuts down when Windows shuts down.

If the service must be restarted for management reasons or because VPN Server operations become unstable, you can click [Control Panel] > [Administrative Tools] > [Services], and start or stop the service. An easier and more reliable method is to call the net command at the command prompt and start or stop the service.

To stop the service, type the following command.

> net stop vpnserver  

To start the service, type the following command.

> net start vpnserver 

If, in the unlikely event, the VPN Server process hangs and cannot be controlled using the net command, you can use Task Manager in Windows to forcibly terminate the vpnserver.exe process.

7.2.8 Adding and Deleting the Service

You can add or delete the service for the vpnserver.exe process using the method described in the description of the service mode of the Windows PacketiX VPN Server in 「3.2.1 Service Mode」. You can use this method, for example, to move all setting files in the VPN Server installation directory to a different directory or hard drive, and then re-register the process as a service. (However, we cannot recommend using this method as the uninstaller may not be able to properly uninstall the program.)

7.2.9 Limitations When Starting with General User Rights

We recommend operating the Windows version of VPN Server as a service mode program, but you can also start VPN Server in the user mode by using the method described in 「3.2.2 User Mode」. When VPN Server is started in user mode, critical security holes, such as buffer overruns, exist temporarily on the VPN Server, but because only user accounts starting VPN Server in user mode would be affected if an attack were to occur, VPN Server can be used relatively securely and safely. However, SoftEther Corporation does not recommend actually operating VPN Server in user mode for the following reasons.

  • The local bridge function cannot be used. (For details, please refer to 「3.6 Local Bridges」.)
  • Some features of the disaster recovery function, such as automatic recovery when an error occurs in a self process, cannot be used. (For details, please refer to 「3.3.12 Failure Recovery」.)
  • To start the VPN Server process in user mode, the user must remained logged on to the server. The user cannot operate VPN Server when the user logs off or when no users are logged on to the server after Windows starts. For these reasons, user mode is not suited for actual operation of VPN Server.

 

 

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