PacketiX VPN 2.0 Manual  Chapter 13 Support 13.1 About Support |
13.1 About Support
This section contains information regarding the support for PacketiX
VPN 2.0.
13.1.1 Support Bundled with Commercial Software Licenses
When you purchase a PacketiX VPN 2.0 license (product or connection
license) you may also receive a support (maintenance) contract with one
of our partners that deals with PacketiX VPN bundled with it.
Only customers with this contract can receive support for PacketiX
VPN 2.0. The types and coverage of these support contracts vary with
each of our partners. For detailed information please inquire directly
when you purchase your PacketiX VPN 2.0 license.
For support requests or questions under the support contract, please contact the PacketiX VPN partner from your contract.
Contact Plat'Home(http://www.plathome.com/) for inquiries.
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